Shipping & Returns
Chronospride sources watches both locally and internationally so expect shipment from different couriers such as Australia Post, DHL, FedEx, USPS, UPS.
Domestic & International Shipping
|Country||Cost||Estimated Delivery Time|
|Australia||FREE||3-5 Business Days|
|Overseas||AU$34||6-10 Business Days|
Quality and Accuracy testing:
In order for us to offer our hassle free 1 Year Warranty, we conduct quality and accuracy tests to all products prior to shipping. This period is usually 2-4 business days. By doing this we ensure that you the customer, get functional watches and peace of mind with every purchase.
Tracking Your Package:
You will be notified via your email of what shipping company has been used and your parcel tracking details so you can track your order using the link we give you
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a full refund (excluding shipping charges). We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
Chronospride is happy to offer a 14 day return on all products.
Qualified products may be returned for exchange or for a full refund within 14 days of purchase. You must return the product in new and unworn condition in the original packaging for a full refund. All product packaging and certificates of authenticity must be returned with the product. Any product(s) returned without original material and tags will be rejected.
How do I request a return?
To request a return login to your account here and click on completed orders, you will see a link to return your items.
If you do not have an account, contact us here and send us your:
Reason for return:
After you have finished one of the steps above you will be contacted by one of our team members.
Most orders leave our fulfilment center within 2 to 4 business days. Depending on your location, shipping usually takes 5-8 business days. Although, in most cases our customers receive their goods within 3-5 business days from the date of order.