Shipping & Returns
Chronospride sources quality watches both locally and internationally so expect the shipment from different couriers such as Australia Post, DHL, FedEx, USPS, UPS.
Domestic & International Shipping
|Country||Cost||Estimated Delivery Time|
|Australia||FREE||3-5 Business Days|
|Overseas||AU$34||6-10 Business Days|
Quality and Accuracy testing:
In order for us to offer our hassle free 1 Year Warranty, we conduct quality and accuracy tests to all products prior to shipping. This period is usually 2-4 business days. In doing so, we ensure that you the customer, get functional watches and peace of mind with every purchase.
Tracking Your Package:
You will be notified via your email of what shipping company has been used. Furthermore, the email will also have the parcel tracking details. This allows you to track your order using the link we give you.
Packages sometimes return to us and tagged as “undeliverable.” When the carrier returns an undeliverable package to us, we issue a full refund (excluding shipping charges). Unfortunately, we are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
Chronospride is happy to offer a 14-day return on all products.
Exchanges or full-refund for qualified products must be done within 14 days from purchase. You must return the product in new and unworn condition in the original packaging for a full refund. It is important to return the product with the original packaging as well as certificates of authenticity. In addition, any product(s) returned without original material and tags will be rejected.
How do I request a return?
The reason for return:
One of our team members will contact you after you finish the steps listed above.
Most orders leave our fulfillment center within 2 to 4 business days. As a result, depending on your location, shipping usually takes 5-8 business days. Although, in most cases, our customers receive their goods within 3-5 business days from the date of order.