Repairs on items that fall below their original function is something we take seriously. This is in line with our objective of providing not only authentic products but the best customer experience as well. The watches and other items being sold are all covered under our terms of our warranty. Our customers are also secured with the fact that our items come with a 14-day money-back return policy.
Repairs by qualified people
Once items are returned for repair, rest assured that only qualified and trained technicians handle the repair. These watchsmiths and even horologists will assess the pieces and make sure they are running back in tip top shape.
Chronospride sells only genuine and authentic timepieces. As such, repairs will only involve the same genuine parts in maintaining and repairing the watches.
You will be assured that our intent is overall customer satisfaction and we will inform you of the turnaround time for your watch repair. However, please note that when genuine parts need to be shipped from overseas, it could prolong the repair process.